Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.
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Small updates election offices can implement on their websites that can help boost voter confidence
Gov. Kathy Hochul will direct state agencies to eliminate or modernize antiquated requirements, and examine if task forces or councils have outlived their purpose.
New York State partnered with nation-leading government reform and tech non-profits and academic research lab to utilize AI-enabled tools to expedite initial review, with strong human safeguards
New research from NASCIO and the U.S. Digital Response found that the simple step of including a summary sheet with request for proposal documents makes life much easier for technology contractors.
A partnership to streamline interstate licensing infrastructure cuts costs and complexity.
Through conversations with dozens of government partners nationwide, we explore common challenges and collaborative solutions for continuing to serve communities effectively in 2025
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Raylene Yung, U.S. Digital Response’s founding CEO, shares why she’s excited for USDR’s future, and why the timing is right for USDR’s next leader
Is there a gap in your city's service design, and the lived experiences of how people interact with those services? User research can help close this gap, and deliver for your communities.
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A letter to our community from Hillary Hartley, CEO of USDR
Reflecting on the last year of meeting the speed of need.
Founding CEO returns to USDR as the organization approaches its fifth anniversary
The state teamed with U.S. Digital Response to roll out a multilingual open-source toolkit for other states.