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News & Insights

Check out case studies, reports, blogs, and other resources on how creating capacity helps deliver good government.

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Blog
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Published on:
September 5, 2025
Duration:

Supporting an Agile delivery model requires staffing changes

Your agency’s existing position descriptions are not going to work for supporting an Agile vendor team. You’re going to need to promote an existing employee to the position of product owner, and hire a senior software developer to review the vendor’s work. Here’s how much work that is, and how other agencies have hired for these positions. By Waldo Jaquith

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Case study
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King County, WA – King County Elections
Published on:
August 4, 2025
Duration:

Exploring alternatives to signature verification with voter research

USDR partners with King County, WA, to assess and validate new approaches to verifying absentee ballots

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Case study
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City of Pasadena, California
Published on:
July 21, 2025
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When crisis strikes: City of Pasadena transforms its emergency communications

How a rapid content strategy overhaul will help thousands of fire-affected residents find critical recovery resources

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Blog
Partner:
Published on:
June 7, 2024
Duration:

Accelerating Pathways to Government Careers Through Volunteering: USDR’s Approach

Building government capacity through carefully scoped projects, volunteers are USDR’s secret sauce. Often, these individuals are also looking for how they can make a bigger impact with their careers.

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Press release
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Published on:
June 6, 2024
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U.S. Digital Response Appoints Ja'Ron Smith to Board of Directors

Ja'Ron Smith, a policy expert in advocacy, legislating, and policy strategy, joins Tammy Mank Wincup, John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR's board of directors

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Media coverage
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Published on:
May 29, 2024
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The nonprofits leading the A.I. revolution

Read the article on Chronicle of Philanthropy

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Case study
Partner:
Auditor's Office - Stevens County, Washington
Published on:
May 29, 2024
Duration:

Stevens County, WA Strengthens Ballot Drop Box Security with USDR's Documentation Tool

Stevens County, WA partnered with USDR to develop a tool that documents ballot drop box security, ensuring integrity and voter confidence.

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Blog
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Published on:
May 26, 2024
Duration:

Hi, Oakland! USDR at the Code for America Summit

We’ll be hanging out all week at the 2024 Code for America Summit — be sure to stop by and say hi!

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Case study
Partner:
Centers for Medicare & Medicaid Services
Published on:
May 2, 2024
Duration:

How one federal agency worked to release open source software responsibly

CMS and USDR created reusable templates and automated tools to help government agencies quickly and responsibly release open-source software, enabling faster collaboration with public

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Blog
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Published on:
April 25, 2024
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Updates to Federal Grant Finder: Collaborate Smarter to Win Federal Grant Funding

For government program leads, finding the right grant opportunities and building strong partnerships with peer organizations and jurisdictions is critical to securing federal funding, but it can be a major challenge.

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Blog
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Published on:
April 25, 2024
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Stay on Top of Every Election Milestone with a Task Manager

Election offices juggle countless deadlines across federal, state, and local elections — from ballot mailing timelines to election worker training, voter outreach plans, and much more.

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Press release
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Published on:
April 16, 2024
Duration:

U.S. Digital Response Appoints Tammy Mank Wincup to Board of Directors

Tammy Mank Wincup, a technology and government leader, joins John Bailey, Avni Shah, Janette Fong, and Jennifer Pahlka on USDR’s board of directors

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